The Patient Financial Experience – From Registration to Zero $ Balance Monday, September 16 Join Melody Mulaik, MSHS, RCC, CPC, CPC-H, President of Revenue Cycle Coding Strategies and Laurie Desjardins, CPC-I, Executive Director Client Services for Revenue Cycle Coding Strategies for a look at the key areas that impact the patient’s financial experience. Explore methods to ensure these areas provide a positive patient experience and learn best practices to address common concerns at each step of the revenue cycle.